PRIVACY POLICY

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You: The personal information we collect may include email addresses, usernames, and contact or authentication data.

Sensitive Information: We do not process sensitive information.

Payment Data: We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Apple App Store (Privacy Policy) and Google Play Billing (Privacy Policy).

Application Data: If you use our application(s), we may request access to camera, storage, reminders, and push notifications (which you may modify in your device settings), as well as standard device metadata (device ID, model, OS version).

Information automatically collected

In Short: Some information — such as your IP address, browser and device characteristics — is collected automatically when you visit our Services.

This information includes log and usage data, device data, and approximate location data needed to maintain security and operation of our Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

• Account Management: Facilitating account creation, authentication, and user profile management.
• Service Delivery: Providing the requested cloud scrapbooking, memory storage, and digital keepsake services.
• Administrative Communications: Sending product updates, policy changes, and security alerts.
• Order Management: Processing orders, subscriptions, and exchanges made through the Services.
• Vital Interests: Protecting individual safety and preventing harm when necessary.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we have a valid legal reason under applicable law (GDPR, UK GDPR, etc.), such as consent, fulfillment of a contract, legal obligations, or vital interests.

If you are located in the EU, UK, or Canada, we rely on valid legal bases such as express/implied consent, performance of a contract, compliance with legal obligations, and protecting vital interests. You may withdraw your consent at any time by contacting us.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section, such as business transfers.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We offer features powered by artificial intelligence through trusted providers like OpenAI.

Our AI products assist in AI document generation and automated scrapbook curation. Data processed with AI service providers is handled under strict confidentiality and security agreements.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in using a social media account, we may receive basic profile information from your provider (such as name and email address).

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our primary servers are located in Japan and the United States. For transfers originating from the EEA or UK, we employ European Commission Standard Contractual Clauses (SCCs) to ensure equivalent data protection.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, typically for the duration your account is active.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures, encryption, and secure cloud storage.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your jurisdiction (such as EEA, UK, Switzerland, Canada, or US states), you may have rights to access, correct, export, or delete your personal data.

You can review, change, or terminate your account at any time in the app settings, or submit a request directly to support@dearfur.app.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track ("DNT") setting. Because no uniform industry standard has been finalized, we do not currently respond to automated DNT browser signals.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Residents of California, Colorado, Connecticut, Virginia, and other US states have specific rights regarding their personal information.

14. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@dearfur.app or contact us by post at:

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your data.

To submit a request, please fill out our Data Subject Access Request (DSAR) Form or contact us at support@dearfur.app.