Frequently Asked Questions
Everything you need to know about the DearFur app.
Is my pet's data private and secure?
Absolutely. Your photos and memories are encrypted and stored securely in the cloud. We never sell your data to third parties, and your timeline is completely private by default.
Can I track multiple pets on one account?
Yes! You can create individual profiles for every pet in your family. Each pet gets their own dedicated timeline ribbon, Pip AI captions, and support for living or memorial profiles.
What happens if I lose my phone?
Don't worry, your memories are safe. Because DearFur safely backs up your data to the cloud, you can simply download the app on your new device, log in, and all your pet's keepsakes will be exactly where you left them.
How does Keepsake PDF Export work?
You can compile your digital timeline into a formatted, printable PDF album that includes your photos, dates, and Pip AI-generated quotes, complete with an 'Every pet has a story' dedication page.